CASE STUDY
Water damage is one of the most common – and costly – threats that commercial properties face, potentially damaging valuable assets and jeopardizing insurance coverage. With the rise of IoT and 24/7 connectivity, facility managers now have access to advanced solutions that help prevent disasters before they start. Discover how MultiTech’s wireless leak detection solutions empowered a building manager to safeguard their buildings, tenants and bottom line.
Challenge: Water Leaks Cause Costly Damage and Insurance Risks
A building manager responsible for multiple commercial facilities and rental units faced mounting costs from water damage events. Leaks in mechanical rooms, office spaces and server rooms also threatened property damage and business disruption for commercial tenants. On top of these operational concerns, there was the risk that the insurance provider could cancel their policy.
Water leaks can be difficult to find, and in sensitive areas even a small leak can cause major problems. Since an issue can arise any time, day or night, traditional manual checks may miss incidents until hours later, resulting in expensive repairs. The facility needed a solution that would provide 24/7 monitoring, fast leak detection and automatic alerts for immediate damage mitigation.
Water Loss Insurance Statistics*
- The #1 source of property damage is non-weather-related water losses.
- Facilities that have experienced one water loss are twice as likely to have another.
- The mean loss for commercial water damage is $89,000.
- A 1/8” pipe crack can leak 250 gallons of water in a single day.
*Sources: Preventing Water Damage and Water Coverage | Chubb
Solution: Smart Leak Detection Protects Facilities From Damage
The facility management team partnered with an industry leader that specializes in detecting water leaks and other hazards in commercial facilities. Leveraging MultiTech’s advanced wireless leak detection sensors and LoRaWAN solutions, the company delivers:
- Continuous Monitoring: 24/7 detection of leaks, temperature and humidity.
- Immediate Alerts: Notifications sent to facility managers for rapid response.
- Seamless Integration: Easily connects with existing building management systems and infrastructure.
- Insurance Benefits: Improved risk profile and reduced likelihood of insurance cancellation.
Wireless Solution Components for Water Leak Monitoring
LoRaWAN Water Rope Sensor (1m and 10m lengths): The water rope sensor detects the presence of water or other liquids along its length, sending alerts to the wireless network when liquid is present.
LoRaWAN Wireless Water Leak Sensor: The water leak sensor uses a probe to monitor for the presence of water or other liquids and transmits alerts wirelessly when detected.
LoRaWAN® Wireless Multi-Sensor: Temperature, humidity, and leak detection.
MultiTech Conduit® AP 300 Series Gateway: An indoor, 8-channel LoRaWAN gateway with optional cellular 4G LTE backhaul that provides robust in-building wireless coverage, enabling seamless connectivity for thousands of sensors across all types of facilities (retail, restaurants, grocery, expo, higher education, commercial real estate).
Results: Wireless System Enables 24/7-Monitoring and Lowers Insurance Costs
Since being implemented, the leak detection system has prevented several costly water damage incidents and disruption of tenant businesses. Insurance cancellation was avoided, and the facility now receives a discount on its premium. In addition, facility managers were able to report greater peace of mind and operational efficiency.
Case Study Summary
Customer
Multi-site commercial property manager
Challenge
Costly water leaks threatened property, tenant operations and insurance coverage. Manual checks were insufficient for early detection.
Solution
- Deployed MultiTech’s wireless LoRaWAN solutions
- Enabled 24/7 monitoring and instant alerts
- Seamless integration with existing systems
Results
- Multiple incidents prevented
- Insurance cancellation avoided; premium discount achieved
- Improved operational efficiency and peace of mind
Contact Wesco today to speak with an expert about protecting your facilities with MultiTech’s smart leak detection technology.
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