Transforming Fire Alarm Communication With Connected Technology

The Honeywell CLSS Pathway places connectivity at the heart of life safety.

By Honeywell Fire Solutions | April 8, 2025
Read Time: 3 Minutes

In the case of a fire, seconds can mean the difference between preserving life and property or losing it completely. Fire alarm communicators serve as one of the most crucial components throughout the alarm journey, acting as the vital link that ensures timely responses during emergencies.

However, looking at the landscape of how fire panels in buildings connect to monitoring centers, there is a significant legacy and footprint of outdated infrastructure. Millions of accounts still rely on traditional phone lines or plain old telephone service (POTS) lines. These lines are costly, difficult to maintain, and prone to outages, especially in inclement weather. When each second counts, it is essential that fire alarm signals make it to the monitoring center and without delay.

Cellular and IP communicators helps solve this problem by delivering faster and more reliable fire alarm signals. Meanwhile, dual–SIM communicators allow for much needed redundancy; if one network becomes unavailable, the communicator can automatically switch to another.

Modern digitally connected technologies not only improve alarm transmission, but they also provide software-enabled benefits that help enhance life safety and provide peace of mind for customers through access to the most up-to-date information possible.

Paving the Pathway for Modern Fire Alarm Communication

Through Wesco’s partnership with Honeywell, we’re transforming fire alarm communication with the Honeywell Connected Life Safety Services (CLSS) Pathway Communicator. This solution is IP and cellular communication capable, UL and ETL certified, and uses dual-SIM technology for ultimate redundancy. It combines industry-leading hardware and software-enabled solutions to offer the latest in alarm communications technology.

Honeywell CLSS Pathway Communicator

Key Benefits of the Honeywell CLSS Pathway

Recurring Revenue Opportunities

Transitioning to CLSS Pathway allows fire alarm dealers to create a new stream of income by winning recurring monthly phone companies typically earn on POTS lines.

Cost Efficiency for Customers

By offering a 5G-ready LTE-M network in lieu of traditional POTS lines, the CLSS Pathway reduces monthly costs.

Enhanced Reliability

Dual-SIM support allows for seamless connectivity to both AT&T and Verizon networks. In the event of one network becoming unavailable, the communicator automatically switches to the other network.

Providing Differentiated Software-Enabled Services

Honeywell Connected Life Safety Services (CLSS) is an end-to-end platform that leverages the power of cloud-connected technology, placing connectivity at the heart of life safety. This means that CLSS Pathway is more than just a communicator—it’s a platform that empowers dealers to differentiate their services through industry-leading software solutions. CLSS enables digital inspection reports, offers live system visibility via mobile and desktop applications, and sharing dynamic alarm data with first responder applications. This capability facilitates a faster and more informed response during emergencies, enhancing life safety.

CLSS Central Station Alerting

Provides code required transmission of fire alarm control panel events to the central monitoring station.

CLSS Site Manager

Provides a “bird’s eye” view of all your accounts and real-time information on event generation so you can diagnose before dispatch. Reduces unnecessary trips and improves your first-time fix rate.

CLSS Facility Manager

Provides your end users with event alerts via browser or mobile app and access to asset information across multiple sites.

CLSS Contextual Information for First Responders

Shares contextual alarm information from the fire panel with first responder applications.

CLSS Compliance Manager

Allows you to deliver digital inspection reports before leaving your customer’s site.

Instead of waiting for traditional phone lines to phase out, fire alarm dealers can lead digital innovation now by transitioning customers to the CLSS Pathway—providing them with enhanced protection through faster and more reliable alarm transmission, along with best-in-class, software-enabled technology that positions their business for growth.

For more than 70 years, Honeywell has manufactured innovative fire detection and life safety solutions that deliver outstanding results.

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ABOUT THE SPONSOR

This article was brought to you in partnership with Honeywell.
Honeywell invents and manufactures technologies that address some of the world’s most critical challenges around energy, safety, security, productivity and global urbanization. Honeywell Fire Solutions and Wesco have partnered for decades to deliver scalable and modern life safety solutions that meet our customers’ needs.